In a highly interactive
process, participants will focus on developing
basic skills of management as well as personal
empowerment skills that enable them to positively
contribute to the culture of the organization.
PROGRAM OBJECTIVES:
As a result of participating
in this program, supervisors/managers will
enhance their ability in the following areas:
• Develop an awareness of the impact
of personal power
• Learn strategies to use personal
power effectively
• Resolve problems in an objective,
positive manner
• Apply communication tools to establish
two-way communication with employees
• Listen with empathy
• Provide effective feedback (i.e.
constructive criticism, appropriate praise)
• Organize work roles and responsibilities
• Delegate to accomplish tasks, manage
time and develop employees
• Develop and maintain a climate conducive
to professional development and organizational
effectiveness
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